Company Management

Analytica supports a detailed access control system to reflect your organization. It will allow you to enable a specific feature, Agent or data to a specific user.

Users

Through the administration interface, you can invite users from your organization, who will receive an email with the link to complete the process.

Analytica also supports SSO access, so you can use your company OAuth system.

System Users

In addition to regular users, each company has a system user, which is used to perform tasks autonomously.
For example, when a workflow is executed via trigger, it will be executed with the permissions of the system user.
This type of user is treated like standard users, and can share with them the same access policy to Agents and Knowledge Base data.

Groups

A Group is a set of users who share the same permissions. There is no limit to the number of groups or the number of users who are part of a group.
Furthermore, a user can be a member of multiple groups.

For each Group, you can define:
- modules
- agents
- Knowledge Base types

that can be accessed by the list of users.

Modules are the actual functionalities of Analytica, and are therefore the Chat, the Dashboard and so on.

Agents instead increase Analytica's capabilities, and are used by the AI system. The activation of an Agent therefore has repercussions both on the Chat, but also on the Dashboard and on Workflows.

Knowledge Base types are instead the list of all Knowledge Base types defined in the company. A certain group can therefore have access to a certain type, for example Invoices, while another does not.

Permissions in individual modules

Some modules, such as the Dashboard, leverage the group system to allow sharing of the same dashboard among multiple users.
Each dashboard is however customized on the individual user, and any permissions can therefore vary, also modifying the data displayed to users.
This can happen when a user belongs to multiple groups and therefore accesses a shared dashboard.

With the same principle, therefore, Mentors can also be shared and accessible only to some user groups.